Refund policy

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unopened, unused, in its original sealed packaging, and accompanied by proof of purchase.

To start a return, contact us at support@capabledaily.com. Return shipping costs are the responsibility of the customer unless the return is due to our error (for example, if you received the wrong or a damaged item).

If your return is accepted, we'll provide instructions on where to send your package. Items returned without first requesting a return will not be accepted.

If a non-approved item is returned without authorization or outside the 30-day return window, we reserve the right to refuse the return or charge a restocking fee of up to 25% of the purchase price.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or you receive the wrong product, contact us immediately at support@capabledaily.com with your order number and photos of the issue. We'll make it right by offering a replacement or refund where appropriate.

Non-Returnable Items

For food safety and quality assurance reasons, we cannot accept returns of:

  • Opened or partially consumed supplements

  • Products with broken safety seals

  • Gift cards

  • Sale or clearance items (unless required by applicable law)

Exchanges

We do not offer direct exchanges. If you would like a different product, please return your eligible unopened item and place a new order once your return has been approved.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days in accordance with applicable consumer laws. This right may not apply to sealed goods that are not suitable for return for health protection or hygiene reasons once they have been unsealed.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within 10 business days. Depending on your bank or card issuer, it may take additional time for the funds to appear in your account.

If more than 15 business days have passed since your refund was approved, please contact us at support@capabledaily.com.